I am going to make an observation here. This is certianly not intended to flame any one.
I notice that when somone starts a thread like this one, someone else always coms in with somthing like:
"I bought this (insert make/model) it never worked from day one. It allways (insert favorite stoppage). I went back and talked to the jerk behind the counter (translation, I started shouting my fool head off as soon as I walked in the door) and he refused to exchange the gun for a new one! I will never buy another (insert favorite gun) from that (insert favorite explative) again. In fact, I will bad mouth him and tell every one I know that this (insert store name and explative) is worthless and refuses to go past what the written and industry standard warranty. They are nothing but (insert another explative)"
Now, some of us have made some really lame and dumb purchases here (even I am guilty of this), but buying a broken gun, unless you knew it was broken is not a dumb purchase, it is simply a case of "sh** happens" Any one that that assumes that massed produced machinery will never fail or have the occasional faulty product leave the factory lives in a world of un-realistic expectations.
We would all love it if the stores in question would replace everything that was faulty or give us refunds when the slightest little thing went wrong, but alot of times they are not able to do so, weather it be lack of funding, lack of knowledge or simply thier policy. Besides, who would you rather have work on your gun, the guy at the store, or the guy at the factory who knows every last milimeter of the weapon in question?
Additionally, if a person came in to my store ranting and raving, I would be inclined to tell them to take a leap and be thankfull that they choose womone else to direct thier abuse at. I will wallways take better care of the guy that has a problem and is polite vs joe schmuck that storms in cussing up a storm and calling me everything but a human being.
Again, this is not directed at ony one person, but simply somthing I find amazing.
A little respect and understanding goeas a long long way.