gidaeon
Member
Ruger = Good (sent me free parts multiple times)
CDNN = Good
Midway = Good
CTD = Not good..
CDNN = Good
Midway = Good
CTD = Not good..
Customer Service thread
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Natchez = great
Midway = great
Ruger = So So (parts ordering, general questions, never sent anything in cuz they don't want to do what I want them to do)
Wideners = great
Sinclair's = great
McGowen = great (optimistic on time lines, but otherwise great)
Redding = excellent
Midway = great
Ruger = So So (parts ordering, general questions, never sent anything in cuz they don't want to do what I want them to do)
Wideners = great
Sinclair's = great
McGowen = great (optimistic on time lines, but otherwise great)
Redding = excellent
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dogngun
Member
Great - above and beyond: ARMCSOR/RIA -I own a Charles Daly Compact ECS 1911 pistol -made by ARMSCOR-that suddonly developed ejection problems after years of zero trouble...I emailed ARMSCOR because Daly is out of business since January 2010. They SENT ME a new recoil spring system to replace my obsolete 2003 version despite that fact that I bought the gun used...it fit and works perfectly and the gun is again trouble free...an the cheif US gunsmith told me if I ever have any problems with either of my ARMSCOR 1911's to call again and he will fix them, used or not. I was only calling to find out the price of a new spring...I got the spring, shipping a great chat and the phone call at no cost.
email [email protected] for service problems for RIA/Daly or other ARMSCOR 1911 pistols.
Mark
email [email protected] for service problems for RIA/Daly or other ARMSCOR 1911 pistols.
Mark
doc2rn
Member
The greatest Ruger
the fair Glock
the ugly Taurus
the fair Glock
the ugly Taurus
Great CS
Midway, Brownelles, Sinclair
Prompt responses to inquiries, returns are easy, and easy to deal with.
Bad Bad Bad customer service.
Sharp Shooter Supply
They don't answer emails (except when you are making an order).
Good luck trying to call them (it's either busy, will ring with no answer, or they are on vacation).
Lastly, don't expect your items when they say they will deliver them. (Go ahead and add at least double the time they say, or better yet, you should forget about your order completely. You'll save yourself some heartburn, and high blood pressure that way).
Midway, Brownelles, Sinclair
Prompt responses to inquiries, returns are easy, and easy to deal with.
Bad Bad Bad customer service.
Sharp Shooter Supply
They don't answer emails (except when you are making an order).
Good luck trying to call them (it's either busy, will ring with no answer, or they are on vacation).
Lastly, don't expect your items when they say they will deliver them. (Go ahead and add at least double the time they say, or better yet, you should forget about your order completely. You'll save yourself some heartburn, and high blood pressure that way).
Dewey 68
Member
Missouri Bullet Company is amazing at how quickly they get your order out.
I've only recently started reloading, but my one experience with Lee Precision was great, spoke with a live person right away, and they shipped me the part I was asking about for free.
Good thread. Many people will bitch when they don't get good customer service, but many people don't acknowledge good service.
I've only recently started reloading, but my one experience with Lee Precision was great, spoke with a live person right away, and they shipped me the part I was asking about for free.
Good thread. Many people will bitch when they don't get good customer service, but many people don't acknowledge good service.
ArmedLiberal
Member
Marlin - Outstanding.
Had a lever action 1894 .357 that we drilled a hole all the way into the barrel. Very sad story, too many power tools and not enough gun smithing among the three of us.
Sent it to Marlin for a replacement barrel. They charged for a couple hours of labor and shipping back to me. New barrel at no cost. Less than $150 all told. Took less than two months, gun shoots just great. I was extremely impressed.
Had a lever action 1894 .357 that we drilled a hole all the way into the barrel. Very sad story, too many power tools and not enough gun smithing among the three of us.
Sent it to Marlin for a replacement barrel. They charged for a couple hours of labor and shipping back to me. New barrel at no cost. Less than $150 all told. Took less than two months, gun shoots just great. I was extremely impressed.
ScratchnDent
Member
Been waiting 3 years for a return phone call, or at least an email, from Taurus.
If anyone from Taurus sees this, don't bother now. I already fixed it at my expense, and you'll never get another cent from me.
If anyone from Taurus sees this, don't bother now. I already fixed it at my expense, and you'll never get another cent from me.
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