Disagreement with a customer today at work

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80,000 rounds of what is my question? Was this 80,000 dry fires on snap caps?

Seriously, the amount of rounds through it is possible....however the so called no maintanance claim is ridiculous.

If he has a recoil spring that lasts 80,000 rounds, then I can show him a NAA mini-revolver that's 1/16ths MOA.
 
Chuck Taylor has a documented 250,000 rounds through his G17.

I remember reading his article at 170,000 rounds and at that time he had never cleaned it.
 
Yeah, just because they are LEO and are NRA certified doesn't mean they know everything. I took a CC course last year with the instructor insisting open carry in a vehicle in this state is illegal.:banghead:
 
I really doubt he is a LEO if he claims no maintenance on the Glock. My dept gathers them up every year or two during qualification and replaces parts.
 
Echo9 said:
That's a broad statement. I once had a kid looking at a Sig Mosquito. I explained everything I knew about the gun, and he then asked me if, since the round is so small, he and his friends can shoot at each other with it. This kid was positive that a .22LR was harmless because "this one guy I know" told him so. Everyone seems to have a "this one guy I know." I hate that guy.
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What did you say to the kid when he told you that?
 
FREAKED OUT. I must have told him 50 times that any bullet can kill someone. I even mention James Brady, who was paralyzed by a .22.

Turned out he was 19 though, so he couldn't buy a handgun anyway.
 
He sounds like he's full of it to me. The whole conversation was sort of pointless anyways. I wouldn't worry about a Glock firing out of battery and injuring me. I wouldn't worry about a reload that reloaded myself blowing up any gun. I wouldn't put a VX-1 on a AR50 because if I could afford the AR50 I could probably afford a better optic for it. The whole thing seems sorta silly to me.
 
I wouldn't have wasted anyone's time mentioning out-of-battery firing.

Rare, exotic circumstances are part of regular sales conversation?
For a first time handgun buyer?

I hope you also warned him about factory ammunition powder lot inconsistencies, velocity variation with ambient temperature changes, cracked Glock breechfaces, bigfoot, lead bullets in polygonal rifling, hysterical blindness, and sidewalk cracks...

Did you have a chance to mention the 4 RULES anywhere in that conversation?
 
What happened here that I'm defending/explaining myself in every post?

It was a used Glock. I normally don't mention it for new ones. And I always tell new people certain things, like that Glocks should not fire lead bullets.

Why? Because there's now way someone new is going to know that. Suppose I don't tell him and he picks up a box of lead bullets just because it says ".45 ACP" on the front? I don't want the poor SOB to blow up a barrel/hand just because something is, what, too advanced for him? Seriously? It's a safety concern. So yes. I tell that to a new customer. If my customer buys a used Glock and I don't tell him the risks of undermaintaining the weapon, he may undermaintain it. He may not replace the spring like I told him to. He may be injured.

Did I mention the four rules? Do you really think there's any reason for you to think I didn't? Just because I told hm something besides the basics?
 
What happened here that I'm defending/explaining myself in every post?
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If you come on a forum and gripe about something that happened at work, Echo 9, particularly in a way that appears to make you sound like the big wheel of cheese and the customer sound like a doofus despite his credentials, you're opening yourself up to criticism.

Personally, I don't care one way or another (I don't come around here much anymore and certainly no one forced me to click on this thread), but - in response to your question - I suspect that's what's going on.
 
Why? Because there's now way someone new is going to know that. Suppose I don't tell him and he picks up a box of lead bullets just because it says ".45 ACP" on the front? I don't want the poor SOB to blow up a barrel/hand just because something is, what, too advanced for him? Seriously? It's a safety concern. So yes. I tell that to a new customer. If my customer buys a used Glock and I don't tell him the risks of undermaintaining the weapon, he may undermaintain it. He may not replace the spring like I told him to. He may be injured.
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I'd hope you'd tell him that .45ACP won't fit in his Glock 22.

The Glock will shoot lead just fine. Clean accordingly. Unless of course you didn't explain every detail of the cleaning procedure. It is a safety concern. :rolleyes:

In all honesty, perhaps you should simplify your sales pitch or at least modify it for the customer in front of you. Also, take note that you are not the single source of knowledge for every customer you deal with. You'll sleep better knowing you're not responsible for everyone. You might want to point them in a direction where they can research things like OOB situations.

www.glocktalk.com comes to mind.
 
Echo9... there is nothing wrong with pointing out the pros and cons of a weapon to a potential customer. My local store does that and will even tell you to try their competition if they dont have what you want. Ive also seen them sell people cheaper guns if it fit their need better.

All of this builds trust and confidence. Thats why I buy from them, even if I can get the gun cheaper somewhere else, which is rare.
 
Why do you assume that I hate Glocks? Never have I said that Glocks habitually blow up and fire out of battery often. I told him that Glocks are capable of firing out of battery. In my OP, I said that I was telling a customer the pros and cons of a Glock.
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You shouldn't bias your customers against a particular firearm becaise one in ten thousand happened to malfunction, perhaps because it wasn't clean or for some other trivial reason.

It's obvious to me that you do hate Glocks and transfer that personal bias to your customers. Had I been your customer and you told me that "Glocks are capable of firing out of battery," I would have laughed at you and walked out.
 
kingmt said:
Less then 100000 rounds? I would expect 5000 out of any of them but 100000 I would think it would have to have been replace a few times.

ETA: weeks*rounds*years ~ 56*100*17=95200
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I don't know which planet you are on, but here on EARTH, we have 52 weeks in our year.

And, concerning the OP, I think the guy was smoking with mirrors.
Or, he was blowing smoke and mirrors.
Or, he was LYING.
 
I guess this is why I buy most of my guns at a friendly Pawnshop that has guys that don't have to talk to me like I'm in grade school. I know some gun counters that have guys that repeat every myth and wives tale like it came from Moses and just listening to them blow smoke up customers butts makes me kinda sick.
 
Echo9 said:
FREAKED OUT. I must have told him 50 times that any bullet can kill someone. I even mention James Brady, who was paralyzed by a .22.

Turned out he was 19 though, so he couldn't buy a handgun anyway.
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Well, at 19, we all know everything in the world there is to know!

When we turn 50, we realize how WRONG we were (and HOW RIGHT our parents were) all those years!
 
I think that "100 rounds a week" comes from some quick gunshop calculation on his part. He probably had a wild and crazy day once last year where he DID shoot 100 rounds and decided to mention it as if it was his weekly total rather than the truth of much MUCH less than that.
 
REAPER 4206960 - "Chuck Taylor has a documented 250,000 rounds through his G17."
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I wonder if Chuck Taylor gets his ammuniton free??

If not, for just testing one pistol, that is 5,000 boxes of 50 rounds.

At a nominal $20.00 per box of 50 rounds, that is $100,000.00. That's a lot of scratch to test just one pistol, at least it would be for me. ;)

L.W.
 
ECHO9, I wouldn't worry too much about the thread attackers. You can't win either way because some will say that the employees at retail sales locations can't give any information and then others will attack if information is given.

Rule number one is always remember that Glocks and their owners are not fond of ANY negative feedback. To do so implies that the author is a "Glock Hater", similar to calling gun owners "gun nuts". (I personally think they are very good guns, but my pride will just not let me associate with something that ugly!)

I appreciate your efforts to provide helpful information to the less-educated buyers. If some of the info is more than they needed to know, at least they have a starting point to do their own research.
 
Rule number one is always remember that Glocks and their owners are not fond of ANY negative feedback.
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It's been my experience that to the extent this statement is true, it is true pretty much regardless of the firearm brand name you choose to insert where "Glock" appears in the statement.

Of course it's an exaggeration--clearly not all gun owners are so stuck on brands that they can't accept negative feedback about their guns.
 
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