Gun dealers gone bad

Status
Not open for further replies.

chrt396

Member
Joined
Dec 1, 2010
Messages
418
Location
Tampa Bay
I've read posts from guys that work at gun shops complaining about the stupidity of a select group of customers. The customers that act like they want to out wit the dealer or salesperson and make up facts as they go. You see them at gun shows, gun shops and all over. But you know...that stupidity goes both ways. As I get deeper and deeper into the firearm world, reading, listening and evaluating, I have learned a few things.

1. Never..never ..never take what you read on the internet as the truth unless you get supporting evidence that validates it.
2. Take what a employee says at a gun shop with agrain of salt. They make up stuff as well and there are very few that really know about everything. The problem is..if they don't know..instead of admitting that they don't know..they ususally make up something. They will not admit to not knowing for they feel it makes them look inferior...or ignorant.
3. Many men with guns mysteriously produce an overabundance of testosterone and all of a sudden turn into little Rambos.

Scenarios

A. I was in a gun store in Pinellas County..and was looking around. Two sales guys behind the counter and one customer, other than me. The customer was asking a few questions about getting a new firearm..and the salesman said.."How about this Taurus pistol?" The customer didn't seem overly mesmerized with the reputation of a Taurus and declined the suggestion. Then the biggest line of BS flowed out of the mouth of this sale person. "Well ya know..Taurus just bought out Glock!". He was implying that due to the merger, that Taurus was now as good and reliable as a Glock. I immediately jumped on my Iphone and googled that hidden fact. Nothing showed up. The customer and I both jumped on that one. We both asked where he had heard that..and after realizing that he was caught spewing a line of BS, admitted that he wasn't sure, but that he heard it from someone about three months ago. :what:

B. I go in to a gun store...in Pinellas and again..browsing. I over hear a sales guy telling a customer that Taurus is EVERY BIT AS GOOD as a Colt or a Kimber 1911. When the customer showed concern about resale value..the sales guy stated that was no longer a concern with a Taurus. That they were actually creeping ahead of the Kimber/Colt brands. :what:

C. I go in to get some replacement recoil springs at a Pinellas guns store. I wanted 16 pound springs for my 1911. I thought that was standard issue on most 1911's. The salesperson proceeds to tell me that the 16 pound spring is used ONLY for light target loads and that the standard spring was 18-20 pounds. I bought one 18.5 pound spring and one 16 pound spring..(against his advice), and left. I checked with every gun manufacturer of every 1911 I own..and there was only 1..Les Baer..that suggests an 18 pound spring. The rest..16 pound. :what:

D. I LOVE Gun Scrubber!! There are two different formulas. One that is safe for plastics and woods grips and one that will damage it. It says so right on the can. They were out of the synthetic safe formula..and plenty of the unsafe stuff. So the sales guy starts out with his self imposed knowledge by stating that there is no difference and he has NEVER heard of Gun Scrubber damaging ANY gun parts. TOTALLY false! :what:

E. At a gun show in Tampa the other day. Customer has a Kimber Gold Match 45. Brand new..shot less than 200 rounds. The salesman asks if he has seen the new E series S&W 1911. Tells him that it is hands down a superior firearm to the Kimber. All the customer would have to come up with is $250 to make the trade. THAT one I stepped in and told the guy right in front of the customer that he was full of it. This was a customer that obviously believed EVERYTHING that the salesperson told him. Customer walked away from table..UN-SCREWED! I saved a guy from doing something mindless and stupid. :what:

F. Why is it..that 85% of the guys that work in gun stores, wearing tactical pants, boots, shirts..and don't smile..and act like a bad ass cop. Whats funny..is that most of them have never been in law enforcement or the military..and yet they act like they are part of the Seal team that caught Osama. I went in looking for a pair of boots. I didn't want the 8 inch high tactical boots..I just wanted the 5 inch ones. The sales guy states that they sell these boots primarily to police depts and military. I ask..well..do you sell to the public..he states..Well.yes! OK..do you have these in my size? He states NO. OK I say..I'll come back when you get some. This 5'5" guy sombers out from behind the counter with his full tactical attire..and guess what boots he's wearing? The same ones that I wanted. I asked..Oh..by the way....you look familiar. What branch did you serve. Oh..I wasn't in the military he says. Then i asked..What department do you work out of? (police). He says..I never worked at the police dept. Where did you work before here? A GROCERY STORE HE REPLIED!!!! I then got ballsy and asked him.."Then why are you wearing those boots?" He had absoulutely ZERO..NADA..NUTTIN' to say at that point. He clammed up and went in to the back stock room and NEVER emerged. :what:

Jeez...I hate buttheads that lie and act like something they're not!

These are only six examples of Gun store follies that have frosted me. I could probably sit here and come up with a dozen more..but I'm getting tired of sitting here typing...so I won't.

Bottom line..the gun world is full of know it alls. Our mission as gun owners is to filter out the BS and stick with a information source that provides accurate info and if they don't know..say so. Don't make up stuff as you go...just say you don't know but you'll find out and get back with them. Better yet..time permitting.....get on the internet and research it for the customer. I'm seeing waayy too many yahoos and Goobers selling guns these days that have next to no knowledge. The problem is, that there are many new gun owners that really don't know anything about the industry that are being taken advantage of. It's really a sin.

Thanks for listening to my rant!

PS..there are select dealers and salespeople in my area as well that know guns and are honest with their customers.. and I buy tons of stuff from them...just too many that don't. I realize that the gun stores must sell their products to earn a living and to stay open...but not by lying and deceiving the public. Gun dealers are rapidly making used car..buy here.. pay here.. sale people look ultra professional! Now..if you are a good dealer or an honest salesperson..then I say "Thank You!" If you are one of the ones that BS your customers..and you know who you are..then wise up. Your customer is on to you...he just may not be saying! He may be on a public forum such as this actually putting your REAL name in print for the whole world to see and telling them just how stupid you really are!! Wouldn't that be ironic!

Minor edits for language-mgmt.
 
Last edited by a moderator:
"B. I go in to a gun store...in Pinellas and again..browsing. I over hear a sales guy telling a customer that Taurus is EVERY BIT AS GOOD as a Colt or a Kimber 1911. When the customer showed concern about resale value..the sales guy stated that was no longer a concern with a Taurus. That they were actually creeping ahead of the Kimber/Colt brands."


Pardon me but I will have to disagree with you as far as Taurus 1911's go. Granted this is just one man's opinion but I've owned both Kimber and Taurus 1911's and the only difference I have noticed is that I payed $500 less for my Taurus. Please do not take this as an instigation. Taurus does have issues but I think that has more to do with some of their polymer pistols and the fact that they have 8 million different models.
 
"B. I go in to a gun store...in Pinellas and again..browsing. I over hear a sales guy telling a customer that Taurus is EVERY BIT AS GOOD as a Colt or a Kimber 1911. When the customer showed concern about resale value..the sales guy stated that was no longer a concern with a Taurus. That they were actually creeping ahead of the Kimber/Colt brands."


Pardon me but I will have to disagree with you as far as Taurus 1911's go. Granted this is just one man's opinion but I've owned both Kimber and Taurus 1911's and the only difference I have noticed is that I payed $500 less for my Taurus. Please do not take this as an instigation. Taurus does have issues but I think that has more to do with some of their polymer pistols and the fact that they have 8 million different models.
Agreed...but in the general gun market..the reputation is what makes the value of that firearm. I would compare this to...let says..Hyundai. Years ago..Hyundai cars were awful! Total pieces of crap. There were some that liked them however..and they were TONS less than the competition. Recently, Hyundai has made huge strides in quality, marketing and design. The resale value of Hyundai is still down behind Honda, Toyota and even Nissan. They are climbing though...and FAST! Taurus has not taken the turn to quality as lets say Hyundai has in my example. Taurus is not to the point of stating "Quality" as a general overview. There are always certain products within a lline that fair better than others..and maybe you've got that one pistol or revolver that you absolutely love...but that is NOT the general rule of that brand. Don't forget resale. You ask 100 people that know guns..and offer a Kimber Gold Match or a Taurus..ANYTHING..and I'll betcha that over 95% of them will choose a Kimber over a Taurus. Actually..I think 100%..but I'm giving room for error.
 
#1 on the Tactical Tom brand of gunshop employees.....I still vividly remember a (self described) Army Ranger School grad who got a blank look on his face when I asked if he had been a 11B10,a 19D10, or some other MOS before he hit the RIP.course.....could not tell me what he thought of the Darby Queen either....and yes,he had on more 511, and Blackhawk gear/clothing then I saw in a catalog....
 
One of the silliest things I heard in a gun store was from a police officer.

I had just recently gotten my concealed carry license and was was looking for a small concealable handgun, that I could easily carry during summer months.

One of the gun stores I went to had a shooting range that off duty police and sheriff deputies hung out at a lot. I told the clerk what I was looking for, and he pointed out several different models, and I looked at them. While doing so, a young (less than 30) cop, having heard me mention I was looking for a pocket pistol, started trying to get me interested in a small revolver, specifically a snubnosed hammerless Smith and Wesson model. I demurred, explaining I was more comfortable with a semi-auto pistol rather than a wheelgun, and he started going on about how a revolver was the perfect self defense gun, and that it could even be shot with the gun in the pocket.:eek: Knowing about the flash from between the cylinder and the barrel, I mentally cringed, but just mumbled something about just wanting a small semi-auto. He persisted in trying to convince me that revolvers were best and even repeated that I could shoot it from my pocket, when a much older LE type, (He was past retirement age, and was wearing a Sheriffs decal on his jacket, don't really know his profession, but he had the "look") broke in and started pointing out to the young cop about the danger of firing a revolver from a pants pocket, and the likely injuries that might ensue. I thanked the clerk, and left the store, thankful for the intervention of the older guy.

I realize this was about a know-it-all young cop, not a gun store clerk, but I mention it as another case of someone, who didn't know what they were talking about, but should have, trying to impress someone whom they thought knew less than they.:rolleyes:
 
he started going on about how a revolver was the perfect self defense gun, and that it could even be shot with the gun in the pocket

Umm... a snubnosed revolver, especially the hammerless variety, CAN be shot from inside a pocket. Its not perfect and its definitely not comfortable, but it is possible and if done correctly can be just as lethal as firing from outside the pocket. Its really more of an "oh no, I can't get my hands out of my pocket in time" kind of shooting though. I would rather singe my hand than get stabbed or shot.

Just as a disclaimer, this is mostly in reference to coat pockets where you can easily point the gun at an assailant, rather than a pants pocket where it would be pretty awkward to do so.

I agree with you that he was going a bit overboard with the recommendation of the revolver, even after you told him that you preferred autos. I also prefer autos for pretty much any SD/carry use, but like to know about revolvers should I ever need to carry one.



To add to the topic at hand, most of my gun store stories have to do with more dangerous service (employees dryfiring into my chest from across the counter) and age discrimination (you're 20, you can't possibly know anything about guns!) kinda stuff.

Though I did have a range/LGS employee backpedaling really quick when I called him on his assertion that anyone under 21 can't possess a pistol. A few CCW permits and copies of Fed and state code and he was mumbling stuff about "well... insurance or something won't let you shoot here...because I can't sell you the gun". And to make the argument even more pointless, I was only trying to shoot a rifle. I didn't even bring my pistols! :banghead:
 
Last edited:
Well IMHO that young cop knows more than the old over the hill one. During my copper days I carried a J frame S&W in the right pocket of my winter coat. When I did a car stop at night I would hold my flashlight with my left hand and have my right hand inside my right coat pocket gripping my snubbie. If things went south my plan was to shoot without taking the gun out of my pocket. On the other hand I soon as I identified the occupants were not a threat I simply removed my hand and completed business as usual.

With a semiauto in my pocket I knew I could only fire one round before the gun would catch on material and jam.

With the snubbie I could count on all five rounds firing. The muzzle flash and flash from b/c gap would result in the pocket being shredded and possibily catching fire but I could always buy a new coat.
 
I was recently in my local gun shop picking up a scope I ordered for my AR while waiting for the salesmen to mount my scope another customer came over and asked a salesmen to see a tikka T3 and asked if stocks were available and cheap because he did not like the synthetic stock to which the salesman replied we can't order them but they are the same as any other gun and should cost about $100 or so which is when I put my 2cents in and told the customer I own a tikka and the last time I looked a factory replacement was $620
 
Well IMHO that young cop knows more than the old over the hill one. During my copper days I carried a J frame S&W in the right pocket of my winter coat. When I did a car stop at night I would hold my flashlight with my left hand and have my right hand inside my right coat pocket gripping my snubbie. If things went south my plan was to shoot without taking the gun out of my pocket. On the other hand I soon as I identified the occupants were not a threat I simply removed my hand and completed business as usual.

With a semiauto in my pocket I knew I could only fire one round before the gun would catch on material and jam.

With the snubbie I could count on all five rounds firing. The muzzle flash and flash from b/c gap would result in the pocket being shredded and possibily catching fire but I could always buy a new coat.

We were talking pants pocket. I did mention this was for summer time use. Don't usually wear a winter coat in the Kansas summer.

Most "coppers" I know who work traffic wear uniforms with a pistol holster on their belt, and short coats in the winter giving them access to their gun on their belt.

For uninformed people, there is a gap between the cylinder of a revolver and the breach of the barrel. Although a lot of work is done to keep this gap to a minimum, when the gun is fired, there is a jet of high velocity, very hot gas ejected from this gap. Anyone who is curious, should take a piece of paper and wrap it around the cylinder of a revolver and fire it. I don't think too many people will be tempted to try it with their hand after seeing what happens to the paper, or to fire a revolver from their pants pocket.:rolleyes:
 
"This 5'5" guy sombers out from behind the counter with his full tactical attire..and guess what boots he's wearing? The same ones that I wanted. I asked..Oh..by the way....you look familiar. What branch did you serve. Oh..I wasn't in the military he says. Then i asked..What department do you work out of? (police). He says..I never worked at the police dept. Where did you work before here? A GROCERY STORE HE REPLIED!!!! I then got ballsy and asked him.."Then why are you wearing those boots?" He had absoulutely ZERO..NADA..NUTTIN' to say at that point. He clammed up and went in to the back stock room and NEVER emerged.

Jeez...I hate buttheads that lie and act like something they're not!"

I felt the need to point this out- It seems he never claimed to be Ret'd military or LEO. If he chose to wear "Tactical attire", then why bother him...Last I checked, joining never gave the magic right to wear certain clothes...:confused:
 
The best accessory to take into a gun shop, besides a bore light, a little common sense and a basic level of research is a smart phone. Let them watch you researching their BS claims....ask them for spelling help if you want a real laugh. "Taurus....can you spell that for me? Man...Google must really be acting stupid today......are you sure it starts with a T?"

Me...I could care less what "the police" or "the military" say or think or do or are have attributed to have said, thunk or dun. And if I was, I would be following orders other than my own and I would take what I was issued and like it.

After all, it is about me.....it is all about me....that's right, the customer, and the fulfillment of my needs (by them) in a competitive marketplace in return for my money. I am me. If I were CIA, a Government Purchasing Agent would be contacting Their People for my needs, now, wouldn't they? They need me more than I will ever need them. Unless they get that call from that Govt PA and the end of fiscal year.

I don't go there for their one-upmanship or any other exhibitions of their rich "inner life".

That said, there are plenty of decent shops with plenty of decent people who are more than willing to help if that's what you need. Don't fool with the rest of them, unless you want to have some real fun.
 
"This 5'5" guy sombers out from behind the counter with his full tactical attire..and guess what boots he's wearing? The same ones that I wanted. I asked..Oh..by the way....you look familiar. What branch did you serve. Oh..I wasn't in the military he says. Then i asked..What department do you work out of? (police). He says..I never worked at the police dept. Where did you work before here? A GROCERY STORE HE REPLIED!!!! I then got ballsy and asked him.."Then why are you wearing those boots?" He had absoulutely ZERO..NADA..NUTTIN' to say at that point. He clammed up and went in to the back stock room and NEVER emerged.

Jeez...I hate buttheads that lie and act like something they're not!"

I felt the need to point this out- It seems he never claimed to be Ret'd military or LEO. If he chose to wear "Tactical attire", then why bother him...Last I checked, joining never gave the magic right to wear certain clothes...:confused:
You are totally correct Cowboy. I think if the OP spent less time worrying about what other people wore and more time about himself I'm sure he would have better experiences. I wear pants, boots, and shirts that that I get from a near by Coast Guard base all the time. Does that make me a tacti-cool mall ninja? No. It means I like to wear clothes and boots that I can get dirt cheap, especially for work or riding my ATV. Did the OP ever think to say to that guy, "I was looking to purchase those same exact boots. How's the fit? Are they comfortable enough to wear all day?" Also, if the OP is going to look down on this person for wearing these boots, maybe we should ask his credentials...
 
People like to B.S., spread rumors, exaggerate or flat out lie when talking about their hobbies whether it's fishing, golf, or guns. Combine that with salesmanship and you get a double whammy....You just have to wade into it and sort it out for yourself.
 
Salesmen lie. Regardless of whether they're selling guns, cars, vacuum cleaners or snake oil, they all lie. Some more than others. Always tell the customer what they want to hear if you want to make the sale.
 
I guess I'm blessed to have good gun shops around here for my shooting needs, with a good staff, and always friendly service. My range now has their FFL, and I can buy anything they can order for a 15% mark-up from their wholesale price. And they'll show you what they paid.
 
There is stupidity on both sides of the counter. But, I do get miffed when salesmen lead ignorant first time buyers into bad decisions. My advice to someone wanting to buy their first gun is to decide what sort of gun suits you, do your research and see what's out there, then make your own decision. Take the "expert's" advice with a grain of salt.

I also see a disturbing trend of people putting up with much rudeness from gun dealers. More than they would from someone else in retail, like say a Walmart employee. Gun dealers have no right to be unjustifiably rude, call them out on it and don't be afraid to bring your business elsewhere.
 
No ALL salesman don't lie...YES some salesman lie. I don't ever lie when I sell something, regardless if it's a vacuum or a gun. An upset customer doesn't come back, maybe that isn't that big a deal in a large shop ? I've had several people come in looking for guns with zero experience and often I recommend going to a local range that rents guns so they can find what feels best.

I may not crank out sales like some, BUT I have many loyal customers and more than a few who will buy from me sight unseen based on my word.

Keep looking around and hopefully you'll find a good shop.
 
On the whole Cop thing, one Cop told me you have to be 21 to own ANY gun. I started to quote federal law but he repeated it and I just walked away.
 
On the whole Cop thing, one Cop told me you have to be 21 to own ANY gun. I started to quote federal law but he repeated it and I just walked away.

Did you by chance ask him how an 18 year old can get a NH CCW if he isn't allowed to own a gun?
 
Sir...with all due respect...please read the post! I did NOT claim to be anything! I'm not law enforcement, military..(even though I came real close. They ended the Viet Nam war and draft two months before my 18th birthday). Not a popular war..but I sure do respect the men that fought in it. However...I stated that the guy was treating me like since I was NOT involved with public protection, that I didn't have the right to buy the boots! However..when this putz came out from behind the counter..HE was wearing them and ALSO never served in a protective agency. Do you get the drift yet? He was a grocery store employee!! In other words...for simplicity sake..he was in my feeble little mind a idiot! If you have not been in a store with employees like this..then maybe...just maybe..you are one of them. If not..I apologize. If you are...wake up and understand..there are many people out there that don't work for a gun store who have a vast knowledge of firearms and are hands down..MUCH more knowledgeable about the sport than you or any of the other wannabees. I just like to shoot! It is a passion! I reload and love experimenting and love getting new guns. Because I own a few dozen does NOT make me bad ass or cool. Well protected..yes...cool NO!

I don't give a rats behind what anyone wears! BUT..if you're going to dress in a certain way to appear to be something you are not, then you'd better be nice about it! I would compare it to a guy that is a doctor during the day..then rides a Harley at night. Nothing wrong with that at all...but..don't decide to act like a member of a violent biker gang if you are not. Be "you"!!! If "you" is being a butthead..then stay out of the public sales arena.

However...I digress! Case closed!
 
Don't really have any good stories about bad salesmen but I do get sick of the attitude some gun shop people have. But I have met more good ones than bad ones. Honestly I have had more problems with other customers hijacking my conversation with the salesman.
 
Did you by chance ask him how an 18 year old can get a NH CCW if he isn't allowed to own a gun?

Thats another thing, my local department only gives out permits to those that are 21. They say no exceptions but legally they have to me a permit. I've just haven't had the ability or the time to challenge them to get my permit.
 
Status
Not open for further replies.
Back
Top