Seancass
Member
^^^^^ i had to read that like 10 times before i got it. once i slowed down and actually read the words and not the sentence.
The Customer Is Always Right?
- Thread starter George Hill
- Start date
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xmaster
Member
how far?
A customer was looking over the binoculars and asked to see a pair. I handed them to him. He asks how far they can see? I say, pretty far. On a clear night you can see the moon with them.
A customer was looking over the binoculars and asked to see a pair. I handed them to him. He asks how far they can see? I say, pretty far. On a clear night you can see the moon with them.
hotpig
Member
Mine has never rusted but I do clean it every few years or few thousand rounds.
mike6161
Member
That’s just wrong
hotpig
Member
Its not an expensive gun that needs constant cleaning and maintanance. Its a cheap but hardy gun that can go over 100,000 rounds without being cleaned.
Hmmmm... must be a difference in backgrounds. I was raised that you take care of your tools. All of your tools. Heck I rustproof my hammers! I can't imagine not maintaining something that my life depends on. That just seems unbelievably short sighted. ALL guns can rust. ALL guns can malfunction. Clean and properly lubed and protected guns are good guns and dirty even possibly rusting guns are a malfunction waiting to happen.
woodybrighton
member
stupid customer story or fairly scarey customer story our LT brought a selection
of tacicool shotguns for a fun shoot spas 12 Ithaca 37 with no butt some mad south african thing with a drum
wide amount of destruction.
having rapidly used her majesty's meage supply of shot gun shells 250 rds
went into town to buy more rounds charging into a gun shot dressed in combats going giggling we need more rounds.
certainly raised eyebrows and Uk gun shops tend to be much more sedate classier places certainly sir what will you be using the shells for game or clay?
tvs mostly and other assorted junk
I don't think we improved the standing of local soldierly
range warden did his nut when he found the mess we made
of tacicool shotguns for a fun shoot spas 12 Ithaca 37 with no butt some mad south african thing with a drum
wide amount of destruction.having rapidly used her majesty's meage supply of shot gun shells 250 rds
went into town to buy more rounds charging into a gun shot dressed in combats going giggling we need more rounds.
certainly raised eyebrows and Uk gun shops tend to be much more sedate classier places
certainly sir what will you be using the shells for game or clay?tvs mostly and other assorted junk
I don't think we improved the standing of local soldierly
range warden did his nut when he found the mess we made
Brian Dale
Member
woodybrighton: BWAaa---HaHaHaHahaaa!
Well Done, Sir.
Well Done, Sir.
Ske1etor
Member
Not really a dumb customer story but a silly Hunter Safety Instructor story. I was the oldest person in the class as I was 22 before I ever got my Hunters Safety Card. The instructor held up a 1911A1 pattern pistol at one point in the class and asked "What kind of gun is this?" None of the younger people seemed to know so I raised my hand and stated "That is a 1911." The instructor then said "No, its an Auto Ordnance..." Needless to say I was only sitting about 50 feet away and had no telescope to help read the roll stamp on the slide.
Later he was asked what caliber rifle would be best suited for a young female 13 years old for whitetail deer and he said "270 would be fine." I totally agree with that statement but it was this next group of statements I was perplexed by. He said "Infact, I wouldn't suggest anyone purchase a firearm bigger than a 30-30. There is no reason for it as it can handle the biggest game in the US and most of Canada." I then asked about the 7mm Rem Mag for us bigger guys and he whipped his head around and said "Have you ever had your collarbone broken?" I laughed, grabbed my certificate for completing the class and walked out.
Now, this guy wasn't some kid. He was probably in his 50's or 60's. Very educated man in the area of hunting and outdoors safety but a tad bit short on the firearm side of the pool.
Needless to say I was only sitting about 50 feet away and had no telescope to help read the roll stamp on the slide. Later he was asked what caliber rifle would be best suited for a young female 13 years old for whitetail deer and he said "270 would be fine." I totally agree with that statement but it was this next group of statements I was perplexed by. He said "Infact, I wouldn't suggest anyone purchase a firearm bigger than a 30-30. There is no reason for it as it can handle the biggest game in the US and most of Canada." I then asked about the 7mm Rem Mag for us bigger guys and he whipped his head around and said "Have you ever had your collarbone broken?" I laughed, grabbed my certificate for completing the class and walked out.
Now, this guy wasn't some kid. He was probably in his 50's or 60's. Very educated man in the area of hunting and outdoors safety but a tad bit short on the firearm side of the pool.
Am in a Bass Pro, at the gun counter looking for a particular scope. I am looking for a 5-32x 3200 elite w/Mil-dot. Kid keeps handing me the wrong thing; first a fixed power or two, w/multi x's; then a 5 x 32 with firefly; blah blah blah.
Finally I say excuse me, you do know what a Mil-Dot reticle is, right? Well he puffs up and gets this grand studious expression of knowledge on his face and says; " why yes and you don't want a variable power. You need a 5x,
7x,9x...through 15x power fixed; that is a "metric" ranging system made for European Calibers"
I have not been back; ordered online.
Finally I say excuse me, you do know what a Mil-Dot reticle is, right? Well he puffs up and gets this grand studious expression of knowledge on his face and says; " why yes and you don't want a variable power. You need a 5x,
7x,9x...through 15x power fixed; that is a "metric" ranging system made for European Calibers"
I have not been back; ordered online.
toivo
Member
I overheard one. The customer asks for "10/22 ammo." The guy behind the counter says, "A 10/22 rifle takes any .22LR." The customer says, "No, 10/22 is the caliber." The counter guy says, "10/22 is a rifle: Ruger 10/22. What kind of gun do you have?" The guy says he doesn't know the model, but it takes "10/22 caliber ammo." Discussion is over. Customer leaves without buying anything.
worked for a pizza chain during and between stints in college. this one happened on Christmas Eve.
lady in the delivery area of the store I worked at calls our store an orders a pizza. then she drives to pick up the pizza at a store 15 min away. she gets there, and of course, they don't have her pizza - it's at our store. they offer to make it for her, she says no, she wants "her" pizza.
the other store calls us. we throw away her pizza, now an hour old, and make her a new pizza, ready for her to pickup when she arrives.
the lady shows up, reads me the riot act, rants and raves in front of the customers as though its somehow my fault she went to the wrong store, and they didn't have "her" pizza ready for her.
so I hand her the pizza we made for her, while she was driving to our location. she rants and raves about how that can't be "her" pizza, and we're trying to trick her, somehow. at this point, I lose track of what my role is in this insidious conspiracy, lose my cool, and turn around and throw the pizza like a frisbee 15 feet acroos the back of the restauarant, wher it makes a satisfying smacking sound against whatever wall it hit.
I turn around, very cooly tell her, "you're right, that's not your pizza"
lady in the delivery area of the store I worked at calls our store an orders a pizza. then she drives to pick up the pizza at a store 15 min away. she gets there, and of course, they don't have her pizza - it's at our store. they offer to make it for her, she says no, she wants "her" pizza.
the other store calls us. we throw away her pizza, now an hour old, and make her a new pizza, ready for her to pickup when she arrives.
the lady shows up, reads me the riot act, rants and raves in front of the customers as though its somehow my fault she went to the wrong store, and they didn't have "her" pizza ready for her.
so I hand her the pizza we made for her, while she was driving to our location. she rants and raves about how that can't be "her" pizza, and we're trying to trick her, somehow. at this point, I lose track of what my role is in this insidious conspiracy, lose my cool, and turn around and throw the pizza like a frisbee 15 feet acroos the back of the restauarant, wher it makes a satisfying smacking sound against whatever wall it hit.
I turn around, very cooly tell her, "you're right, that's not your pizza"
Brian Dale
Member
That story's worth your having resurrected this old thread. Thanks, chauncey.
Tribal
Member
Just to complete the circle:
The Things That Store Clerks Say
The Things That Store Clerks Say
Big45
member
Tears.
autospike
Member
Tom Servo
Member
I suppose it goes both ways, but here are a few. Most have happened more than once.
Customer: "[on the 4473] This question says, 'convicted of a felony.' So, if I check yes, I can't buy a gun?"
Me: "Correct. Have you been convicted of a felony?"
Customer: "I'm not sure."
Me: "Most people tend to remember things like that."
Customer: "Smart guy, huh? [looking further down the form] What does it mean when it says, 'Domestic violence?'"
Me: "Here. The gun goes back on the shelf, and you leave. Now."
//
With deer season coming up, I can expect at least one person a week to bring dead animals, in whole or in part, to the shop. Someone, somewhere, is telling people that we do taxidermy. That is most certainly not the case.
After last year's incident with the deer head in the Coleman cooler, which the customer dropped on the salesfloor in the middle of a Saturday rush, I think I'll be making a sign to that effect. Several children were traumatized by the incident.
//
Me: "So, what kind of gun did you have in mind?"
Customer: "I just need something to $#&% someone up."
Me: "There's the door. Don't let it hit you on the way out, because I don't want butt prints on the glass."
//
Customer: "I want an airweight .357 Magnum snubby (or KelTec) for my 88lb. wife/girlfriend who's afraid of guns."
//
Same customer, after I told him repeatedly it was the wrong gun: "My girlfriend hates shooting. Can you teach her?"
//
Customer walks off the range with a silhouette that looks like it was shot at 500 yards by a Tourette's patient on speed with a derringer: "I think my sights are off."
//
After handing me the smoldering remains of their rifle, in which they've fired the wrong caliber ammo: "Will this cost alot to fix?"
The winner of this award goes to the guy who repeatedly slammed on the bolt to force a round of 7.62x39 he'd found on the floor into a Ruger Mini-14. Fortunately, it didn't fire, but I could not get it out. I asked him what had possessed him to do this, and he looked me square in the eye and said, "well, it's a bullet, isn't it?" His affronted tone was priceless.
//
No, I will NOT have my gunsmith write a letter claiming that your gun blew up because of a manufacturer's defect when it's blatantly obvious that you spliced shorter cases together to make a homebrew 7mm Magnum. I'm sorry you needed stitches, and it's a shame about the rifle, but count yourself lucky it wasn't worse.
//
You can tell me your gun's unloaded all you want. Until I verify it, I consider the gun loaded. I'll thank you not to point it at me in the meantime.
//
I don't care if you claim to be a Navy Seal/Marine Sniper/Mossad Assassin/SAS/Ninja, that rule still applies. In fact, if you really were one of those guys, you'd already know that.
//
If it makes you grin while thinking about it, it's probably not wise to do it. Especially if it involves a gun.
//
"Tactical" is the most over-used, misunderstood word in the English language.
//
I don't care if it was one beer or seven whiskey sours, if you smell like booze and your speech is slurred, you don't get to play with guns on the premises.
//
The loading dock behind the building is not a place to "run a few rounds through your gun to be sure it works." The other tenants don't like that, and neither do the police.
//
If you're a tool who can't get through life without coming into repeated contact with the criminal justice system, you probably lack the responsibility to own a firearm. This isn't "the Man coming down" on you; it's a consequence of your actions. And no, I will not "make an exception." Again, no butt prints on my door, please.
//
If you think you can fool us by sending your girlfriend in to buy the exact same gun we just refused to sell you, guess again. Especially when she can't even tell us what caliber it's chambered for.
//
There is no class I can teach you, nor any information I can impart, which can guarantee 100%, without fail, that you will not be prosecuted for shooting someone. No, Massad Ayoob doesn't, either.
//
Yes, guns need to be cleaned. I'm sorry you thought it was a good idea to wrap your gun in burlap and leave it on top of the water heater for six years, but when you finally remember to dig it up and you want us to clean it, we're going to charge for the time we spend doing so.
//
The barrels of most service automatics are supposed to unlock and wobble when the slide is locked back. Your gun is not broken.
//
Even deaf people have eardrums, and yes, they must wear hearing protection on the range. (I get this about three times a year. Odd.)
//
If a parent or relative who did time in the military or police leaves you their gun after they pass, don't run straight to a gun shop to sell it. While it's possible I'd buy it from you, this was likely a weapon that saved his life once, and I'm sure he'd want you to cherish it.
Rather than pawning it off like a smelly hot potato, how about learning to shoot it? I think he'd be proud of you for doing so.
Customer: "[on the 4473] This question says, 'convicted of a felony.' So, if I check yes, I can't buy a gun?"
Me: "Correct. Have you been convicted of a felony?"
Customer: "I'm not sure."
Me: "Most people tend to remember things like that."
Customer: "Smart guy, huh? [looking further down the form] What does it mean when it says, 'Domestic violence?'"
Me: "Here. The gun goes back on the shelf, and you leave. Now."
//
With deer season coming up, I can expect at least one person a week to bring dead animals, in whole or in part, to the shop. Someone, somewhere, is telling people that we do taxidermy. That is most certainly not the case.
After last year's incident with the deer head in the Coleman cooler, which the customer dropped on the salesfloor in the middle of a Saturday rush, I think I'll be making a sign to that effect. Several children were traumatized by the incident.
//
Me: "So, what kind of gun did you have in mind?"
Customer: "I just need something to $#&% someone up."
Me: "There's the door. Don't let it hit you on the way out, because I don't want butt prints on the glass."
//
Customer: "I want an airweight .357 Magnum snubby (or KelTec) for my 88lb. wife/girlfriend who's afraid of guns."
//
Same customer, after I told him repeatedly it was the wrong gun: "My girlfriend hates shooting. Can you teach her?"
//
Customer walks off the range with a silhouette that looks like it was shot at 500 yards by a Tourette's patient on speed with a derringer: "I think my sights are off."
//
After handing me the smoldering remains of their rifle, in which they've fired the wrong caliber ammo: "Will this cost alot to fix?"
The winner of this award goes to the guy who repeatedly slammed on the bolt to force a round of 7.62x39 he'd found on the floor into a Ruger Mini-14. Fortunately, it didn't fire, but I could not get it out. I asked him what had possessed him to do this, and he looked me square in the eye and said, "well, it's a bullet, isn't it?" His affronted tone was priceless.
//
No, I will NOT have my gunsmith write a letter claiming that your gun blew up because of a manufacturer's defect when it's blatantly obvious that you spliced shorter cases together to make a homebrew 7mm Magnum. I'm sorry you needed stitches, and it's a shame about the rifle, but count yourself lucky it wasn't worse.
//
You can tell me your gun's unloaded all you want. Until I verify it, I consider the gun loaded. I'll thank you not to point it at me in the meantime.
//
I don't care if you claim to be a Navy Seal/Marine Sniper/Mossad Assassin/SAS/Ninja, that rule still applies. In fact, if you really were one of those guys, you'd already know that.
//
If it makes you grin while thinking about it, it's probably not wise to do it. Especially if it involves a gun.
//
"Tactical" is the most over-used, misunderstood word in the English language.
//
I don't care if it was one beer or seven whiskey sours, if you smell like booze and your speech is slurred, you don't get to play with guns on the premises.
//
The loading dock behind the building is not a place to "run a few rounds through your gun to be sure it works." The other tenants don't like that, and neither do the police.
//
If you're a tool who can't get through life without coming into repeated contact with the criminal justice system, you probably lack the responsibility to own a firearm. This isn't "the Man coming down" on you; it's a consequence of your actions. And no, I will not "make an exception." Again, no butt prints on my door, please.
//
If you think you can fool us by sending your girlfriend in to buy the exact same gun we just refused to sell you, guess again. Especially when she can't even tell us what caliber it's chambered for.
//
There is no class I can teach you, nor any information I can impart, which can guarantee 100%, without fail, that you will not be prosecuted for shooting someone. No, Massad Ayoob doesn't, either.
//
Yes, guns need to be cleaned. I'm sorry you thought it was a good idea to wrap your gun in burlap and leave it on top of the water heater for six years, but when you finally remember to dig it up and you want us to clean it, we're going to charge for the time we spend doing so.
//
The barrels of most service automatics are supposed to unlock and wobble when the slide is locked back. Your gun is not broken.
//
Even deaf people have eardrums, and yes, they must wear hearing protection on the range. (I get this about three times a year. Odd.)
//
If a parent or relative who did time in the military or police leaves you their gun after they pass, don't run straight to a gun shop to sell it. While it's possible I'd buy it from you, this was likely a weapon that saved his life once, and I'm sure he'd want you to cherish it.
Rather than pawning it off like a smelly hot potato, how about learning to shoot it? I think he'd be proud of you for doing so.
toivo
Member
Good article, autospike. One of the first jobs I ever had was pumping gas. The manager of the station told me right at the start, "If anybody gives you a hard time, let me know and I'll throw their ass out of here." He did it, too, more than once.
justin 561
Member
That takes the cake as the stupid-est customer comment in this thread, I mean, when is it EVER funny to walk in a gun store and say that, let alone with a gun in hand. Hes pretty lucky the gun owner didnt shoot first and ask later.
VPLthrneck
Member
LOL
Now that's the politest way I've heard that said.
freakshow10mm
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freakshow10mm
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