Doesn't look like a big deal at all to me, OP. You received one box of 9mm with the Extreme Defender bullet instead of the .380 hollow point that you ordered, and it looks like the price for the one you received is actually higher than what you ordered. I'm sure it's an easy mistake for the order-picker to make, grabbing a box of the wrong stuff, perhaps previously tossed back into the wrong bin by another employee. I'd be thrilled if Underwood offered to send me a free box of ammo and let me keep the wrong one, but I would not EXPECT it, and I don't think Underwood is obligated to do so. Therefore, Underwood's proposed options seem fair to me. I'd definitely do what you did and let it go because it would not be worth the trouble to switch them out.
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